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olleh Management

The history of KT is the history of information communication in Korea

What is olleh Management?

  • A new management paradigm for the ¡®second startup¡¯ is required after merger.
  • olleh management is kt¡¯s new management direction for making customers happy by creating new customer value based on continued innovation through changing ideas and constant communication.
  • 'hello'Reversed : Services will be provided through ¡®Reverse and Innovative Ideas¡¯
  • Come : ¡®The Future is Coming¡¯, and new value that wasn¡¯t provided earlier will be delivered.
  • olleh : It¡¯s a dialect of Jejudo meaning ¡®New Road, Small Road¡¯. The company will provide customer oriented services by always communicating with customers through channels that look like small alleys that connect from your home to the main road. It also means 'Would you come to kt?¡¯.
  • ole : It¡¯s an ¡®Exclamation Used in a Bullfight¡¯. Customers, employees, businesses, and related parties will be happy and impressed whenever they meet kt.

The Aim of olleh Management

  • ¡®olleh¡¯ Management aims at management based on reverse ideas, future management, communication management, and customer satisfaction management.
The Aim of ¡®olleh¡¯ Management
  • MANAGEMENT OF REVERSE IDEAS : KT is a company that reverses customer's ideas.
  • FUTURE MANAGEMENT : KT is a company that realizes customer's dreams.
  • COMMUNICATION MANAGEMENT : KT is a company that reads the heart of customers.
  • CUSTOMER SATISFACTION MANAGEMENT : KT is a company welcomed by customers.

5 directions of olleh Management, 10 strategic Objectives

  • Develop and realize the following 10 strategic objectives to implement ¡®olleh Management¡¯.
  • 01.Stockholder: Outstanding Performance-Maximize Corporate Value -> 1.Rule of one:Improved Customer Convenience 2.Efficiency up:Improved Productivity
  • 02.Country: Leading IT-Lead the IT Industry -> 1.Leader of Convergence:Lead Convergence 2.Paradigm for Mutual Survival:IT Industry Development
  • 03.Employees: Liberal Culture-Free Communication Culture -> Clean KT:New Corporate Culture
  • 04. Society: Esteemed Company-A Company Respected by the Society -> 1.Clean KT:Purchase/Ethical Management 2.Sharing KT:Social Contribution Activities 3.Green IT:Green Activities
  • 05.Customers: Happy Customer-Happy Customer:A Company that Makes Customers Happy -> 1.24-Hour Customer Care:Customer Care Around the Clock 2.Best Service/Quality:Improvement of Quality as Experienced by Customers
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