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KT Sustainability Management

KT is on a continuous search for more efficient and organized methods of sustainable management. We are always seeking new strategies to put our partnerships and innovations to work with our stakeholders. KT prioritizes ‘social values’ by contributing to society, looking for shared growth opportunities, ethical management, boosting economy and industry, and satisfying our fellow staff through the most advanced IT services.

KT is committed to searching for new engines for sustainable growth. We are opening a new chapter by investing in sustainable future values and establishing transparent management.

  • Economic Requirements
  • Environmental Requirements
  • Social Requirements
Sustainability management

A management paradigm similar to CSR(Corporate Social Responsibility), which seeks to pursue sustainable development of corporations by responding to stakeholders’ demands in economic profitability, environmental soundness, and social responsibility.

Company Growth Improving competitiveness

Direction for Sustainable Growth

  • Open and Aboveboard Management

    Being Recognized for KT’s clean management

    • Ethical management activities
    • Improving corporate governance
    • Risk management
  • Client-Friendly Management

    Laying emphasis on customers’ values and increasing customer satisfaction, providing greater user-friendliness and a completely different level of service.

    • Service development
    • Product warrantee
    • Private information protection
    • Customer management
    • Innovative management (product and social innovation)
    • Brand management
  • Environmental Management

    Bringing “Green KT, Green Korea”

    • Green policies and management systems
    • Climate change response strategies
    • Environmental innovation and efficiency
    • Reducing energy usage
  • Symbiotic Relationships

    Promoting a business ecosystem where both KT and the stakeholders develop values

    • Fair HR (HR development, recruitment and maintenance)
    • Recruitment and union management (labor relations customs, staff health and safety) fair trade
  • Social Contribution

    Reducing information access gap and improving local lifestyle.

    • Social contributions
    • Pubic projects(relieving information gap)
    • Social collaborations (local investment and cooperation)

2016 KT Awards History

Respected Company All Star, 1st in 2016 Green Ranking Software and Communication Business.
Awards won From Date
The most Admired Companies, All Star and 1st in the IPTV sector Korea Management Association Consulting 2016. 2
Winner of 2016 iF Design Award in Professional concept category as Wiz Stick iF Design Exhibition Hamburg 2016. 2
INNO STAR 2016-Best Innovation awards in the 'IPTV', 'GiGA WiFi', and 'ultra high speed internet' sectors Korea Management Association 2016. 3
NCSI(National Customer Satisfaction Index)-ranked 1st in the PSTN, and internet call sectors Korea Productivity Center 2016. 3
Winner of 2016 Red Dot Design Award in computer & IT, industry machinery & roboticsas categories as Wiz Stick and Phone-mouse Design Zentrum Nordrhein-Westfalen 2016. 3

2015 KT Awards History

Respected Company All Star, 1st in 2015 Green Ranking Software and Communication Business.
Awards won From Date
The most Admired Companies, All Star Korea Management Association Consulting 2015. 2
Winner of 2015 iF Design Award in Corporate Identity, Consumer Products, Communication publishing categories as GiGAtopia PR image and olleh membership diary iF Design Exhibition Hamburg 2015. 2
INNO STAR 2015-Best Innovation awards in the IPTV and ultra high speed internet sectors Korea Management Association 2015. 2
Winner of grand prize of Korea CSR Corporation in the CSV sector The Dong-a Ilbo 2015. 2
2015 NCSI(National Customer Satisfaction Index)-ranked 1st in the PSTN, internet call and ultra high speed internet sectors Korea Productivity Center 2015. 3
Selected to be included in the best index at Win-Win index Korea Commission for Corporate Partnership 2015. 6
Winner of grand prize of Sustainability Management sector at Korea Management Awards 2015 The Dong-a Ilbo 2015. 6
Ranked 2nd in the Asian telecommnication sector at Asia CSR Ranking Asia CSR Ranking Conference 2015. 7
2015 NBCI(National Brand Competitiveness Index)-ranked 1st in ultra high speed Internet service and IPTV Korea Productivity Center 2015. 8
Ranked 1st in the telecommunication Sector and Selected to be included at DJSI World index for the 6 straight year DowJones(US)/RobecoSAM(Swiss-based investment company) 2015. 9
Winner of Integrated Report 2015 in Korea Reader's Choice Awards 2015 Korea Standards Association 2015. 9
Winner of 2015 Red Dot Design Awards in smart and fashion Categories as PhoneBrella Design Zentrum Nordrhein-Westfalen 2015. 9
Winner of Global Standard Management Awards in the Sustainability Management and Sustainability Report Sectors Korea Management Association 2015. 10
KCSI(Korean Customer Satisfaction Index)-ranked 1st in the local/long-distance call and internet call sectors Korea Management Association Consulting 2015. 10
2015 CPLI(Climate Performance Leadership index)-ranked 1st in the telecommunication sector CDP in the U.K., CDP Korea 2015. 11

Selected as 2015 DJSI Industry Group Leader

KT was selected as DJSI Industry Group Leader and has been included in the DJSI World index for the 6th straight year. KT was included in the DJSI Asia Pacific and DJSI Korea index during 2009 and consecutively recognized as one of the company of DJSI World index in September 2010. furthermore, KT was recognized as ‘Industry Group Leader’ in the field of telecommunications for three consecutive years(2011~2013), which is equivalent to being ranked top in the world.

DJSI(Dow Jones Sustainability Index)

DJSI is evaluated by the world’s largest financial information provider Dow Jones and Swiss sustainability evaluation agency SAM, nominating top corporations amongst 2,500 global corporations in the world in terms of superior sustainability. Corporation valuation is not only judged on the financial bases, but also social and environmental contributions and also the vision and the values of the corporation.

UNGC(UN Global Compact)

UN Global Compact is world’s largest voluntary corporation principle based on 10 principles in 4 fields: Human Rights, Labour Standards, Environment and Anti-Corruption. Member corporations share the common belief that a corporation will contribute to bring more stable and prosperous society and world economy with corporation strategy and social beliefs, based on the global principle.

United Nations Global Compact

A table showing UN's Global Compact 10 Principles (the Ten Principles).
Field Ten Principles
Human Rights Principle 1: Support and respect the protection of internationally proclaimed human rights;
Principle 2: Make sure that they are not complicit in human rights abuses.
Labour Standards Principle 3: The freedom of association and the effective recognition of the right to collective bargaining;
Principle 4: The elimination of all forms of forced and compulsory labor;
Principle 5: The effective abolition of child labor;
Principle 6:The elimination of discrimination in employment and occupation.
Environment Principle 7: CSupport a precautionary approach to environmental challenges;
Principle 8:Undertake initiatives to promote environmental responsibility;
Principle 9:Encourage the development and diffusion of environmentally friendly technologies.
Anti-Corruption Principle 10:Businesses should work against corruption in all its forms, including extortion and bribery.

KT’s position on the Universal Declaration of Human Rights

KT respects the dignity of its stakeholders including employees, strategic partners, and local communities, and supports the human rights standards as stated and defined in the Universal Declaration of Human Rights and the International Labor Office (ILO).
KT signed the UN Global Compact, which states the principle for anti-corruption and labor rights guarantees, with the approval of the board of directors.
KT also supports the UN Global Compact through COP(Communication On Progress).
KT promises to do the best to proliferate the significance and culture of respecting human rights to main stakeholders under KT’s influence such as subsidiaries and strategic partners.

KT Stakeholder Policy

KT will build and maintain a comprehensive, true, and mutually beneficial relationship with its stakeholders. KT’s stakeholders are defined as individuals or groups that may affect or be affected by our business. We, at KT, strongly believe that our relationships with stakeholders are KT’s valuable assets that have a significant impact on the success of our business. We make efforts to identify and understand the values, needs, and interests of our stakeholders when it comes to making management plans. We also try our best to reflect such interests and values of our stakeholders in the course of internal decision-making and project implementation.

※ Stakeholder Policy Hot Line
   - Tel : +82-02-732-5055
   - Email : psp@kt.com